Questions
Short answers to what people ask most. For anything else, just ask.
How old do I need to be?
Drivers must be at least 25 years old and hold a valid, unrestricted driver’s license.
What do I need to bring?
Your driver’s license, proof of full-coverage auto insurance, and a credit card in the renter’s name for the security deposit.
Is there a security deposit?
Yes. A refundable hold is placed on your credit card before handoff. The amount depends on the car and is listed on each car’s page. It is released after the car is returned and inspected.
How many miles are included?
Each rental includes a daily mileage allowance, shown on the car’s page. Additional miles are billed at the per-mile rate listed there.
Do you deliver?
Yes. We deliver across New Jersey and New York City, including Manhattan, Brooklyn, Queens and the area airports. Fees are listed on the Delivery page.
How do I book?
Choose a car and tap Book to reserve and pay securely online. If a car shows Request instead, send us your dates by text, call or email and we’ll confirm availability and the total before anything is charged.
What is the cancellation policy?
Cancel at least 48 hours before your rental starts for a full refund. Later cancellations may forfeit the first day’s rate.
What about fuel?
Return the car with the same fuel level it left with. Otherwise a refueling charge applies.
Who pays for tolls and tickets?
Tolls, parking and traffic tickets during your rental are the renter’s responsibility and are billed after the rental.
What if I return the car late?
There is a 30-minute grace period. After that, late time is billed hourly up to the daily rate.
Can someone else drive?
Additional drivers are welcome if they meet the same requirements and are named on the booking.
Is smoking allowed?
No. Smoking and vaping are not permitted in any car, and a detailing fee applies if they are.